A: Of course! Everything is made by hand in our workshop in Concord, NH. You can see some photos of our shop and work in process here
Q: Are your products made in the U.S.A.?
A: Our lead time varies. I have switched to scheduling each piece. That way all my attention gets poured into the piece I’m working on.
Q: What is your lead time?
A: Yes – Everything we build is custom made to order. We can design and build hidden compartment furniture to any dimension, and out of any wood. We can also match the style to existing furniture that you may already have. The secret compartments, shelving, and concealment arrangements are also customizable.
Q: Is it customizable?
A: Yes, everything we do is custom, so if you have an idea, we can work with you on it. No matter how large or small, what you'd like to conceal or whatever the furniture design requirements, QLine makes only fine furniture to hide secrets in plain sight, and can adapt to your needs.
Q: Do you make any other types of furniture with hidden compartments?
A: Yes – We ship in the U.S. and Canada only now. We use freight and white glove delivery.
Q: Can you ship?
The drawers can be left unlocked so that you simply need to open it like any other drawer. With practice, even if the drawer is locked, it can be accessed in a matter of seconds. Unlike a gun safe, which is rendered useless with an open door, QLine hidden compartment furniture stealth design allows the customer the choice.
Q: How quickly can one access the secret drawers?
More Info and Policies:
Material Selection and Construction Methods
We are proud to work with sustainable harvested and FSC certified hardwoods. Tables are made from 100% solid hardwoods using mortise and tenon construction with dovetailed drawers. Large, flat sections in bookcases and cabinetry are made using a combination of solid hardwoods and hardwood veneered hardwood ply. We will NEVER use particleboard or fiberboard in ANY of our furniture. All of our furniture is designed to outlive us. If it is not able to be an heirloom piece, we will not build it.
Ordering Procedure
Contact us to decide on options for your order. We work with you each step of the way to create a unique item that will fulfill your wishes. Once a final design is agreed on, we accept a 25% deposit with the balance due prior to shipping.
We accept all forms of payment.
Shipping & Freight
Located in the heart of New England, we offer in-house delivery and setup throughout New England. Shipping to other areas of the country is easy as well. Our double bookcases are shipped in two pre-assembled sections, requiring only minimal final connection. All of our other furniture is shipped completely assembled with nothing for you to do but admire. We ship by commercial freight, or by professional movers offering a "White Glove Delivery" service. Freight charges are billed at actual cost.
REFUND POLICY
Orders can be fully refunded if production has not started. Once production has started cost of materials and labor will not be refunded. No exceptions. Damage upon delivery will be assessed and repaired or rebuilt if possible. Refund will only be granted if it is established that repair cannot be performed to fix damage. Labor rate is $55 per hour.